Protection Plan

Our Protection Plan provides technical support and repairs and discounts on additional equipment — we guarantee to protect your equipment and give you peace of mind.

While enrolled during any 12 month period, up to 1 base device and 2 buttons can be replaced when damaged as a result of the following:*

Normal wear and tear
Accidents, spills or damage from dropping
Dust, heat and humidity
Power surges
Manufacturer defects
Battery replacement

Enroll right away for protection you can depend on for any of our Mobile or In-Home services!

*Replacements do not apply to MG Move or Smart Pill Box

Assured Protection

The Assured Protection Plan offers unlimited technical support, equipment repairs, and discounts on any equipment. Enjoy peace of mind knowing we will protect your equipment.

Full replacement for up to one base device and 2 buttons in any 12 month subscription period when damage is a result of any of the following:

Accidental damage from drops or spills

Normal Wear and Tear

Heat, Humidity and dust

Manufacturing defects

Electrical Power surges

AND – lifetime battery replacement(s)

*Button replacement does not apply to SmartWatch