Home 2.0 – Testing
It is recommended to test your device and pendants monthly to ensure they are working properly.
Follow the steps below to test your device and pendants.
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To get started, grab any/all buttons that need to be tested and be sure to be in range of the base device.
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Press the transmitter button or help button on the device for at least 3 seconds. The device will announce “Initiating Help“.
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There will be a one-second pause and then a series of 10 beeps. During this time the alarm can be canceled by a 5-second press on the base device or the transmitter button. If the alarm is canceled, the unit will state “Call Cancelled”.
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The device will state “Call in Progress” and then “Call Connected“.
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The device will connect to Stella, the automated voice assistant. For more information on Stella, click here.
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If a live operator responds through the device, inform the operator that “this is just a test.“
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Important! Be sure to wait at least 60 seconds between tests.