MGMini – Testing

The MGMini uses an automated testing feature called AVA.

  • Important! If the AVA is not able to hear you or confirm a test or accidental button press, a live operator will respond and follow normal call procedure.

 Mini Mobile Help Testing 1

Press the button firmly and hold until the light turns solid blue and let go. The device will then start ringing and announce a call is in progress.

Mini Mobile Help Testing 2

When connected to AVA, tell AVA that no help is needed. If the device connects to a live operator, tell the operator, “This is just a test.” The operator will confirm and then end the call.  Wait 30-60 seconds in between each button press.